- Papercut Mobility Print Download Mac Free
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Beginning Fall 2020, Loyola University New Orleans has a new print system! There are now four print stations on campus, which can print free of charge in black and white from your laptop, mobile device, or flash drive using your campus ID or login. BETA: PaperCut Mobility Print gets cloud functionality. Coinciding with the 20.0 release but in beta, our clever (if I may say so) BYOD solution Mobility Print gets brand new functionality in July/August (at this stage): users will print securely over the internet from Mac, Windows and Chromebooks. Aug 06, 2020.
COVID-19 Printing Update: Reduce Public PrintingIn light of current health and safety issues, ITS requests the community refrain from public printing whenever possible. Reducing public printing lowers the risks associated with standing in lines at printers, and using shared print release stations. |
Print to the PaperCut print queues: bc-print-bw, bc-print-graphicsbw, and bc-print-color
Check that PaperCut NG/MF tracks print jobs. Download and install Mobility Print on your print server. Select your OS below and follow the steps to install Mobility Print on a Windows, macOS, or Linux server. The description is missing one important key word that completely changes the viability of this app for general Chromebook users. It says: 'Simplify printing from your own ChromeBook for organizations using PaperCut Mobility Print' The word 'Server' should be added to the end of that sentence.
Large, complex print jobs will be denied from bc-print-bw queue.
- Large or complex files (Google Slides, PowerPoint, complex PDFs, etc.) should be sent to the bc-print-graphicsbw queue.
- If your job is denied, a notification will immediately be sent to your BC email account.
- All jobs can be retrieved from any printer, regardless of which queue they were submitted to.
Learn how to set up your computer, smartphone, or tablet to print to PaperCut printers on campus below.
Need Help?
Troubleshooting Common Issues | Technology Help Center: 617-552-HELP (4357) | Walk-In Help Desk in O'Neill 316 | [email protected] | live tech support chat (see hours)
Due to COVID-19, many buildings on campus are closed until further notice. Please go to McElroy, Eagle's Nest, 2nd floor dining hall for your printing during this time.
- 2000 Commonwealth Ave (residence hall) - access is restricted to residence only
- Alumni Hall
- Bapst Library
- Campion 131 (Center for Teaching Excellence)
- Corcoran Commons (2nd level)
- Educational Resource Center (ERC), Campion Hall G13
- Graduate Computer Lab, Fulton 260
- Keyes South basement
- Law School Library
- McElroy, Eagle's Nest, 2nd floor dining hall
- Maloney Hall (Nursing student lounges)
- Murray House (Graduate Student Center)
- O'Connell House
- O'Neill 205 (Digital Studio)
- O'Neill 245 & 254 (Center for Teaching Excellence)
- O'Neill Library 1st and 3rd floors
- Social Work Library, McGuinn B38
- Student-Athlete Academic Services (SAAS) [formerly Learning Resources for Student Athletes (LRSA)]
- Theology and Ministry Library
- Trinity Chapel
Looking for color printers?
There are two color printers: O'Neill 205 (Digital Studio) & O'Neill Library 3rd floor -- Due to COVID-19, O'Neill is closed until further notice.
If you need to print a large document in color, you may want to consult with other print service providers. On-campus, professional print services are available from Eagle Print.
Setting up PaperCut on Mac
PaperCut supports macOS Sierra (v. 10.12) & higher.
- Make sure you are connected to BC WiFi. If you are off-campus, you need to connect to VPN too.
- From the Apple menu, click System Preferences, then click Printers & Scanners.
- If you see the old Pharos print queues (BCBlackWhitePrintQueue & BCColorPrintQueue) in your printers list, remove them: Select the printer in the list, then click Remove.
- Click + to add a printer.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. - Make sure that Use is set to AirPrint or Secure AirPrint, then click Add.
Note: If you do not see AirPrint or Secure AirPrint, then disconnect from the WiFi & reconnect again (for wired: unplug the Ethernet cord & plug it back in again). - To add the other BC print queue, repeat steps 1-6.
- You can now print to the BC print queues by selecting 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw' from your list of printers. Note: It may take up to 5 minutes for your job to enter the queue when printing Google Slides, PowerPoint, and complex PDFs.
- When prompted, enter your BC username and password (same as used for Agora Portal). Note: Your Mac's local account username will be prepopulated in the Name box. Delete this and enter your BC username:
Note: If you see the printer icon in your Dock with a yellow warning and a red number notification, click to open it. If you see a 'Hold for Authentication' message (see Figure 1 below), you may have entered your BC username or BC password incorrectly. Click the refresh icon to enter your BC username & BC password again (same as used for Agora Portal). - Learn how to retrieve your print job.
Setting up PaperCut on Windows
PaperCut supports Microsoft Windows 10+.
- Make sure you are connected to BC WiFi. If you are off-campus, you need to connect to VPN too.
- If you have the old Pharos print queues (BCBlackWhitePrintQueue & BCColorPrintQueue) in your printers list, remove them: Open Settings. Click Devices. Click Printers & scanners. Select the printer and click Remove device.
- Download PaperCut for Windows software (directly from PaperCut).
- Save the file to your Desktop.
- Double-click the file and follow the on screen instructions.
- When prompted, select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. - When prompted, enter your BC username and password (same as used for Agora Portal).
- When prompted, select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
- Once installation is complete, you can print to the BC print queues by selecting 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw' from your list of printers. Note: It may take up to 5 minutes for your job to enter the queue when printing Google Slides, PowerPoint, and complex PDFs.
- Learn how to retrieve your print job.
Setting up PaperCut on iOS (iPhone & iPad)
PaperCut supports iOS 9.2+.
- Make sure you are connected to BC WiFi. If you are off-campus, you need to connect to VPN too.
- Print your document as described in Use AirPrint to print from your iPhone, iPad, or iPod touch.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. - When prompted, enter your BC username and password (same as used for Agora Portal).
- Note: It may take up to 5 minutes for your job to enter the queue when printing Google Slides, PowerPoint, and complex PDFs.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
- Learn how to retrieve your print job.
Setting up PaperCut on Android
PaperCut supports Android 4.4+.
- Make sure you are connected to BC WiFi. If you are off-campus, you need to connect to VPN too.
- Go to the Google Play Store & install the PaperCut Mobility Print app.
- Launch the app.
- Tap Android settings.
- Tap Mobility Print.
- Tap the enable toggle.
- Exit out of Settings.
- Print your document. Note: The way you print is different depending on the app you want to print from. For more information, see the app documentation.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. - When prompted, enter your BC username and password (same as used for Agora Portal).
- Note: It may take up to 5 minutes for your job to enter the queue when printing Google Slides, PowerPoint, and complex PDFs.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
- Learn how to retrieve your print job.
Setting up PaperCut on Chrome OS
PaperCut supports Chrome OS with Chrome version 43+ for Chrome apps and version 53+ for Android apps.
- Make sure you are connected to BC WiFi. If you are off-campus, you need to connect to VPN too.
- Go to the Google Play Store & install the PaperCut Mobility Print Chrome app.
- If you want to print from Android applications such as Microsoft Word:
- Enable Google Play store as a user or as an Administrator.
- Go to the Google Play Store & install the PaperCut Mobility Print Android app.
- Click Open.
- Click Android settings.
- Click Mobility Print.
- Click the enable toggle.
Note: Android apps are available only on supported devices. To see if your Chromebook supports Android app printing, see Chrome OS Systems Supporting Android Apps. Your Chromebook must run Chrome OS version 53+.
To see if your apps are Android apps:
a) Open the Play Store app.
b) Click the menu; then select My Apps and Games.
c) Click the Installed tab. A list of the Android apps installed on your Chromebook is displayed.
a) Open the Play Store app.
b) Click the menu; then select My Apps and Games.
c) Click the Installed tab. A list of the Android apps installed on your Chromebook is displayed.
- Print your document. Note: The way you print is different depending on the app you want to print from. For more information, see the app documentation.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. - When prompted, enter your BC username and password (same as used for Agora Portal).
- Note: It may take up to 5 minutes for your job to enter the queue when printing Google Slides, PowerPoint, and complex PDFs.
- Select one of the BC print queues: 'bc-print-bw' or 'bc-print-color' or 'bc-print-graphicsbw'
- Learn how to retrieve your print job.
Troubleshooting Common Issues
The printer icon on your device is flashing
Or you see the printer icon in your Dock with a yellow warning and/or a red number notification - click to open it. If you see the 'Hold for Authentication' error message (see Figure 1), you may have entered your BC username or BC password incorrectly. Click the refresh icon on the error message (see red circle) to enter your BC username & BC password again (same as used for Agora Portal) (see Figure 2).
Figure 1: Click the refresh icon on the 'Hold for Authentication' prompt.
Figure 2: Enter your BC username and BC password (same as used for Agora Portal).
You are not prompted for your login credentials
You may have saved your credentials (possibly incorrectly).
- Use Spotlight to find KeyChain Access: Click the magnifying glass icon in the upper-right corner of your screen & type Keychain Access.
- Find the saved password for the bc-print-bw, bc-print-graphicsbw, or bc-print-color queue & right-click (or Ctrl-click) to delete it.
You received an email in your BC email with the subject line, 'Alert: BC Printing Job Denied'
Check your BC email to see if you have received this job denied message & follow the instructions in the email to fix the issue.
Using Adobe Reader or Adobe Acrobat? On the Print dialog, make sure to uncheck the 'Choose paper source by PDF page size' box (see Figure 3):
Figure 3: Uncheck the 'Choose paper source by PDF page size' box.
You are printing from Chrome & your print jobs are not printing
Chrome sets the default paper size to A3, which is not supported. Make sure the paper size is set to letter.
To change the paper size:
Papercut Mobility Print Download Mac Free
- On the Print dialog, select More Settings:
- For Paper size, select Letter:
Chrome will use Letter as the default paper size for the current print queue. You will need to change the default paper size for each print queue.
Printing in BC Apps
To print in BC Apps:
- Open the PaperCut Client within BC Apps.
- Open the application (Word, Excel, etc.) in BC Apps.
- Print from within the app as you normally would using one of the BC print queues: 'BCprint-BW' or 'BCprint-Color' or 'BCprint-graphicsbw'
Retrieving Print Jobs
To retrieve your print job, go to a PaperCut remote printer location. At the print release station, either swipe your BC ID or enter your BC username & password (same as used for Agora Portal). Mac Note: If you see the printer icon on your device is flashing or in your Dock with a yellow warning and a red number notification, click to open it. If you see a 'Hold for Authentication' message (see Figure 1 above), you may have entered your BC username or BC password incorrectly. Click the refresh icon to enter your BC username & BC password again (same as used for Agora Portal).
Notes:
- Printing complex or large files (Google Slides, PowerPoint, complex PDFs, etc.)? Send your job to the 'bc-print-graphicsbw' queue, and retrieve it from any printer as usual. It may take up to 5 minutes for your job to enter the queue. Also, PowerPoint has an option to print six slides per page. When printed double-sided, you can print twelve slides on one sheet.
- Two pages, printed double-sided, are charged as one page.
- Your print jobs remain in the queue for 24 hours.
- Color printing costs 50 cents per page (deducted from your PrintBucks account). There are only two color printers on campus [O'Neill 205 (Digital Studio) & O'Neill Library 3rd floor]. Color printers are configured for single-sided printing only. If you need to print a large document in color, you may want to consult with other print service providers. On-campus, professional print services are available from Eagle Print.
There is an exciting update to printing for fall 2020! We are piloting a contactless release option this fall. If you have a smartphone or tablet, bring it to the printer and follow the signs to scan the QR code and release your job when it's your turn.
Papercut Mobility Print allows for native printing from your macOS, Windows, iOS, Android, or Chrome device. Instructions vary depending on the device OS, but the basic idea is the same: set up the printer once, then you can print to MobilityPrint and release your job at one of 13 release stations around campus.
Black and white printing is still free
When you use the MobilityPrint queue and then release your job(s) at one of the release stations, printing is free! You should see an initial quota of 1000 pages if you check online. If your computer is showing you a quota, though, chances are you need to remove the old PaperCut Client.
Free increases can still be requested via the Computing Help Desk and our online form.
Free increases can still be requested via the Computing Help Desk and our online form.
When preparing a print job to the mobilityprint printer, always check the paper size before sending!
For example, in Chrome on a Mac: File > Print > Change > mobilityprint > More settings > Paper size > Letter
For example, in Chrome on a Mac: File > Print > Change > mobilityprint > More settings > Paper size > Letter
Release your Mobility Print job at one of many locations on campus
HP Printers and Release Stations can be found in
- Clapp Library - 2 printers on the main floor reading room and 1 printer in the Knapp Center
- Music Library - 1 printer
- Science Center - 2 printers on the ground floor by the elevators
- MOD 4 hallway - 1 printer
- Pendleton East - 1 printer on the 3rd floor
- Residence Halls - 1 printer in Bates, Shafer, Stone-Davis, and Tower
Copy and Scan to Email/Google Drive/PDF on the MFDs
Large Multi-Function Devices (aka MFDs) can be used for copying and scanning to PDF/email and now Google Drive. Copying will still be deducted from your PaperCut balance.
Copy/Scan MFDs can be found in
- Clapp Library (main floor reading room)
- Science Center (ground floor)
- Art Library
- Music Library
Color Printing is available in Clapp and Science for $.20 per page
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In order to cover the cost of color printing, the per page charge is $.20. Color jobs can now be released at the Clapp Library (main floor reading room) or Science Center (ground floor) at the labeled color printers. The charges will be billed to your Workday account.
Learn how to set up to print from your device to color-20cents. Instructions vary depending on the device OS, but the basic idea is the same: set up the printer once, then you can print to color-20cents and release your job at one of the color release stations in Clapp and Science. Reminder: The charges will be billed to your Workday account.
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When preparing a print job to the color printer, always check the paper size before sending!
For example, in Chrome on a Mac: File > Print > Change > color-20cents > More settings > Paper size > Letter
For example, in Chrome on a Mac: File > Print > Change > color-20cents > More settings > Paper size > Letter
HELP
Contact the Computing Help Desk with any questions or problems printing. We want to solve your problems quickly!